they send me this yesterday (but after 3 days before said that my cyclo was sent out, so probably not that relevant to me
Quote:
Firstly, and most importantly, we apologise to those customers that had to wait a long time for any orders made since the beginning of December. If you were on of the affected customers, the final batch of backlogged orders were despatched earlier today and should be with you soon if not already. Any orders we felt we couldn't fulfil were refunded and notified last weekend
Now to the reasons for this huge disruption...
We had the unfortunate experience of having one of our largest shipments seized by Customs & Excise. We can't reveal too much as this is still ongoing, but the latest developments have seen a major console manufacturer involved. Whilst we do not condone piracy and offer no support for illegal purposes, our pleads fell on deaf ears and as of yet, this shipment is out of our reach and we expect it to be retained or destroyed by the major console manufacturer, even though they have no legal rights over the items in question.
The loss of this consignment affected about 5% of our recent orders which we have now resolved. So whilst we understand any customers aggrievance on delayed orders, we hope you can sympathise with our current predicament.
But to some better news... Today is a more positive day, and (somehow) another large shipment came through. So, we have uploaded our stock inventory about an hour ago and we have the following in stock: